How can we help?

Use the “Forgot password?” link on the sign-in page — we will email you a secure link to choose a new one.

Enable 2FA (TOTP) from your profile for an extra layer of security, and keep your recovery codes somewhere safe.

Open a trip, go to Members, and invite collaborators by email with a role: owner, editor or viewer.

Yes — after one online launch your trips stay browsable offline on web and PWA, and the apps keep a cached copy.

Planning trips — the map, day-by-day timeline, shared budgets and real-time collaboration — is free. A premium plan unlocks extras like the dedicated route planner and a larger AI allowance. Start free and upgrade anytime.

From your profile you can export all of your data as JSON, or permanently delete your account (it asks for your password, and any shared trips you own are transferred to another member). See the Privacy page for details.

voyageons is a PWA: open it in your browser and choose Install (the install icon in the address bar on desktop, or Add to Home Screen on mobile). It then behaves like an app — and works offline.

The AI assistant runs on credits: each request spends one. Your plan includes a monthly allowance, and your remaining credits are shown right in the assistant.

Web and the installable PWA are available today; native iOS and Android apps are on the way. In the meantime the PWA already gives you an app-like, offline experience on any device.

Yes. A trip can span multiple destinations with its own dates and currency, and the map, timeline and budget all follow along across the whole journey.

Log expenses as you go and choose how each one is split. voyageons keeps a running who-owes-whom balance per person and suggests the simplest way to settle up, with multi-currency conversion built in.

Yes. Everyone on a trip sees edits live, with presence, comments, an activity feed and polls to decide together. Guests can be added now and linked to a real account later.

Turn on public sharing for a read-only page laid out like a travel journal that anyone can open with the link. You stay in control and can switch it off at any time.

The interface is available in 18 languages, and you can choose metric or imperial units, your default currency, and a light or dark theme from your profile.

Add a step from the timeline or the map and pick a type (around 30, from flights and hotels to restaurants and activities). Each type has tailored fields, and the planner flags overlapping or conflicting times for you.